The Anglepoint StorySince 2009, Anglepoint has been eliminating risk and cost savings for our clients by optimizing processes, resources, and technology to better manage software assets. Members of our management core have helped develop and establish international SAM standards and are recognized as both thought leaders and innovative practitioners. The Anglepoint difference is our people. We assemble the foremost industry experts to drive uncommon results for our clients.
With flexibility to meet our client’s global training needs through remote (ILO) or local classrooms, we specialize in training staff members in ITAM Program Management, software licensing, contracts & negotiation, procurement & asset disposition, compliance & risk, and more. Anglepoint trainers are seasoned IT Professionals and Software Auditors who offer genuine experience and real-life examples to enrich the learning experience. Although our trainers are certified professionals, they are also real human beings who truly care about helping others overcome challenges.
Director, Training Business Development
Karen Bernard joined the Anglepoint team in 2019 as a Director Training Business Development, bringing with her over 25 years of selling and delivering quality service to the Fortune 500 community. She’s an experienced project manager and training partner who specializes in uncovering root causes of business challenges and designing and executing creative customer solutions.
Karen started her career as President of Mentor Services Corporation, an education and consulting firm providing customized training and consulting services to Fortune 500 and Government IT organizations. There she was responsible for overseeing all Sales, Marketing, HR, and Operations while successfully delivering up to $5M in revenue. She has been working with companies like IBM, Citibank, Verizon, and many others to prepare and educate their staff to reach their full potential.
Manager, Client Learning Experience
Ethan Smith has over 22 years of professional experience implementing sustainable IT Asset Management and IT Service Management programs. He also has competencies in security, networking, operations, and teaching. Most recently, Ethan is focused on improving SAM awareness, knowledge and skills through leading Anglepoint’s SAM School. Previously, he managed the Anglepoint SAM tooling services team which provides clients with expert assistance and asset discovery solutions for license compliance reporting.
Prior to joining Anglepoint, Ethan was the Practice Lead for distributed IT Asset Management at IBM Corporation, establishing a Center of Excellence and IBM PartnerWorld Software Asset Management accreditation program. He also designed and implemented ITIL inspired solutions for clients in the Financial, Manufacturing, Legal, Transportation, Communications, Retail, Insurance, Hospitality, Healthcare, State and Government sectors.
Ethan holds over 34 certifications from IAITAM, IBM, Microsoft, Cisco, and other companies. He is a repeat guest speaker at multiple IBM and ITAM/ITSM conferences. Ethan attended Materials Science & Engineering at Rensselaer Polytechnic Institute in Troy, NY and is a certified technology trainer.
Let’s talk. Send a message to one of our trainers to find out more about our training services.